How We Collect and Use Your Personal
Information
To provide the Services, we collect and have collected over the past 12 months personal
information about you from a variety of sources, as set out below. The information that we
collect and use varies depending on how you interact with us.
In addition to the specific uses set out below, we may use information we collect about you to
communicate with you, provide the Services, comply with any applicable legal obligations,
enforce any applicable terms of service, and to protect or defend the Services, our rights, and
the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our
Site and use our Services. When we use the term "personal information", we are referring to
information that identifies, relates to, describes or can be associated with you. The following
sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
● Basic contact details including your name, address, phone number, email.
● Order information including your name, billing address, shipping address,
payment confirmation, email address, phone number.
● Account information including your username, password, security questions.
● Shopping information including the items you view, put in your cart or add to your
wishlist.
● Customer support information including the information you choose to include in
communications with us, for example, when sending a message through the
Services.
Some features of the Services may require you to directly provide us with certain
information about yourself. You may elect not to provide this information, but doing so
may prevent you from using or accessing these features.
Information We Collect through Cookies
We also automatically collect certain information about your interaction with the
Services ("Usage Data"). To do this, we may use cookies, pixels and similar
technologies ("Cookies"). Usage Data may include information about how you access
and use our Site and your account, including device information, browser information,
information about your network connection, your IP address and other information
regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors
and service providers who may collect information on our behalf, such as:
● Companies who support our Site and Services, such as Shopify.
● Our payment processors, who collect payment information (e.g., bank account,
credit or debit card information, billing address) to process your payment in order
to fulfill your orders and provide you with products or services you have
requested, in order to perform our contract with you.
● When you visit our Site, open or click on emails we send you, or interact with our
Services or advertisements, we, or third parties we work with, may automatically
collect certain information using online tracking technologies such as pixels, web
beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this
Privacy Policy. We are not responsible or liable for the accuracy of the information
provided to us by third parties and are not responsible for any third party's policies or
practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
● Providing Products and Services. We use your personal information to provide
you with the Services in order to perform our contract with you, including to
process your payments, fulfill your orders, to send notifications to you related to
you account, purchases, returns, exchanges or other transactions, to create,
maintain and otherwise manage your account, to arrange for shipping, facilitate
any returns and exchanges and to enable you to post reviews.
● Marketing and Advertising. We use your personal information for marketing and
promotional purposes, such as to send marketing, advertising and promotional
communications by email, text message or postal mail, and to show you
advertisements for products or services. This may include using your personal
information to better tailor the Services and advertising on our Site and other
websites.
● Security and Fraud Prevention. We use your personal information to detect,
investigate or take action regarding possible fraudulent, illegal or malicious
activity. If you choose to use the Services and register an account, you are
responsible for keeping your account credentials safe. We highly recommend
that you do not share your username, password, or other access details with
anyone else. If you believe your account has been compromised, please contact
us immediately.
● Communicating with you. We use your personal information to provide you with
customer support and improve our Services. This is in our legitimate interests in
order to be responsive to you, to provide effective services to you, and to
maintain our business relationship with you